Sydney Water is seeking a Customer Research and Engagement Analyst to support enterprise-wide customer research and engagement initiatives, help measure customer experience, and provide insights into customer needs and experiences. Work with stakeholders to embed evidence-based insights into planning and decision-making.
Role sits in the Customer and Strategic Insights team, with a focus on improving customer understanding through data-driven methods and dashboards.
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📌 Hybrid: Customer Insights & Engagement Analyst (New South Wales)
🏢 Sydney Water
📍 New South Wales
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