University of Queensland Information Technology Services is seeking an IT Customer Support Officer to deliver Tier 1 and 2 support across desktop and AV platforms. Based at St Lucia Campus, you will diagnose issues, manage assets, and ensure high user satisfaction across teaching, research, and admin environments.
The role requires strong communication, a customer-focused mindset, and the ability to work both remotely and in office within a dispersed ITS team.
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📌 It Support Specialist (Tier 1–2) — Desktop & Av (Hybrid)
🏢 University Of Queensland
📍 Townsville
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