IAG in New Zealand is seeking a Customer Communications Specialist to design and deliver customer communications across email, post, SMS, app, and web. You will translate complex information into transparent, customer-friendly messages and partner with Product, Digital, Marketing, Claims and Operations to deliver coordinated outcomes.
You'll use customer insights to improve journeys, support major initiatives, and help customers feel informed and confident through change.
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📌 Remote-Ready Customer Communications Specialist (New South Wales)
🏢 Iag
📍 New South Wales
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