Zendesk is seeking an experienced ML/AI systems engineer to advance its multi-agent platform. You will design and optimize agent architectures, planning, memory, and tool dispatch to improve autonomous customer-service resolutions. The role requires deep hands-on experience in production ML systems and robust evaluation skills.
You will work with Python and PyTorch, with exposure to agent frameworks. The position supports a hybrid work model across Zendesk offices and remote work for part of the
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📌 Senior Ai Systems Engineer - Multi-Agent Rl (North Mackay)
🏢 Zendesk Group
📍 North Mackay
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