Zendesk is seeking an experienced ML/AI systems engineer to advance its multi-agent platform.
You will design and optimize agent architectures, planning, memory, and tool dispatch to improve autonomous customer-service resolutions.
The role requires deep hands-on experience in production ML systems and strong evaluation skills.
You will work with Python and PyTorch, with exposure to agent frameworks.
The position supports a hybrid work model across Zendesk offices and work from home for part of the
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📌 Senior Ai Systems Engineer - Multi-Agent Rl (New South Wales)
🏢 Zendesk Group
📍 New South Wales
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