Blue Marble Health Services is a Queensland based disability and community support organisation. We provide Supported Independent Living, accommodation, core supports and support coordination to people with disability, with a genuine commitment to safe, high quality, person centred support.
About Us
Blue Marble Health Services is a Queensland based disability and community support organisation. We provide Supported Independent Living, accommodation, core supports and support coordination to people with disability, with a genuine commitment to safe, high quality, person centred support.
About the Role
We are seeking an experienced Service Manager to lead our services, covering Supported Independent Living, accomodation and support for participants with complex needs. You will lead a small team of Case Workers working closely with our administration team on rostering, and playing a key role in keeping our residential services running safely and smoothly, day and night.
What You Will Do
Lead and support Case Workers delivering day to day support
Hold primary responsibility for the on-call phone and roster, acting as first responder for incidents, staffing gaps and urgent matters
Oversee service delivery ensuring consistent, high quality support for all participants
Coordinate with the administration team on rostering in line with the SCHADS Award




Lead quality assurance and risk management for residential services, in line with the NDIS Practice Standards
Build solid relationships with participants, families, guardians and other stakeholders
Manage incident reporting, documentation and escalatae matters as needed
Support recruitment, onboarding and day to day supervision of your team
What You Will Bring
Relevant qualifications and experience within Supported Independent Living or Accommodation models
Experience supervising or leading a team
A person-centred, strengths-based and recovery-focused approach to your work
Sound knowledge of NDIS systems, processes and the Practice Standards
Strong communication skills and the ability to make sound decisions under pressure
A current open C Class driver's licence valid in Australia
Completion of NDIS Worker Screening, including a valid Blue Card, or willingness to obtain these
First Aid and CPR certificates, or willingness to obtain
Experience with Brevity Care Software is an advantage
What We Offer
A genuinely important leadership role with real autonomy
A supportive Executive team and transparent escalation pathways
Ongoing professional development
Competitive salary in line with the SCHADS Award, plus applicable allowances
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📌 Service Manager - Ndis (Queensland)
🏢 Blue Marble Health Services
📍 Queensland