We bring years of experience and authentic engagement in regional, remote, and urban locations to our services.
Bamara has long history of working respectfully alongside communities and the people who live in them assisting and supporting community and individual goal achievement.
Bamara footprint extends across New South Wales, the Northern Territory, and Queensland. Our focus is on building individual and community capacity and prosperity through the design and delivery of projects, programs and initiatives underpinned by Australian government (state and federal) funding.
Culture and Community
Bamara is a First Nation's organisation, all staff are expected to participate in connection with community, respect relationships and apply this respect to each participant we work with across all diverse cultural backgrounds
Salary and Advantages
3 days bonus leave during the Christmas/New Year period
Birthday leave
Yearly Flu shot
Retail and Entertainment discounts acrossleading brands through Flare Benefits program
Opportunities to upskill with qualifications in Community Services
Employee Assistance program for staff and their immediate families
Access to our wellness partner program with C-5
First Nations Perspective training
Rewards and recognition program
Job Description
About the role
We are looking for a highly organised and detail-focused Claims & Compliance Admin to join our Claims team.
This role will focus on Post Placement Support and gathering the evidence needed to submit claims.
In this role, you will play an important part in ensuring participant evidence is accurately captured,



claims are submitted correctly and on time, and program requirements are met.
Key Responsibilities
Gather, review and verify evidence required to supportclaims.
Prepare and submit claims within required timeframes and program guidelines.
Complete Post Placement requirementsand ensure supporting documentation is complete and accurate.
Review participant records to identify potential claim opportunities.
Maintain accurate records and ensure documentation is stored appropriately.
Identify missing, incorrect or incomplete evidence and work with staff to resolve issues.
Monitor claim outcomes and follow up on rejected, pending or outstanding claims.
Support internal compliance activities and ensure processes align with Employment Services guidelines.
Provide administrative support to the wider Employment Services team as required.
Desired Skills and Experience
Skills and Experience
Must have experience in claims processing and Post Placement Supportfor either Workforce Australia, Inclusive Employment Australia or Transition to Work
Strong attention to detail and excellent record-keeping skills.
The ability to interpret guidelines and apply them accurately.
Understanding of Mutual Obligation and the Target Compliance Framework
Strong verbal and written communication skills
Ability to meet and exceed outcome-focused KPIs
Strong computer and data-entry skills.
Excellent written and verbal communication skills.
The ability to manage competing priorities and meet deadlines.
Confidence working independently while also collaborating with frontline teams.
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📌 Claims And Compliance Admin (Townsville)
🏢 Bamara
📍 Townsville