Hapana is a rapidly growing software solution powering fitness businesses worldwide. We are seeking a Scaled Customer Success Associate to own a pooled SMB portfolio, drive adoption, health, and renewals, and collaborate with Account Executives to optimize growth.
You will manage lifecycle touchpoints across Day 1 to Day 365, deliver targeted webinars, and continuously improve the scaled CS model within a global, distributed team.
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📌 Global Smb Customer Success Specialist (Sydney)
🏢 Hapana
📍 Sydney
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