Refr in Melbourne, this hybrid, full-time role, is to own the health of every clinic on the platform, focusing on activation, retention and referral growth.
You'll turn current sign-ups into teams that refer as a habit, set the metrics for success, and partner with the BDM, marketing, community and events to keep clinics engaged.
As the first customer success function, you'll define processes, build the playbook, and report to the co-founders.
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📌 Head Of Clinician Success (Melbourne)
🏢 Refr
📍 Melbourne
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