Banhams WA
is a well-regarded, privately owned company operating across the
Fire services industry
. Delivering comprehensive, statewide fire protection solutions, we work across inspection, testing, maintenance and rectification, aligned to Australian Standards and best-practice methodologies. We are seeking a
Service Coordinator
to join our team and play a key role in supporting our fire operations.
Role Overview
As a Service Coordinator, you will sit at the centre of our fire services operations. This is a fast-paced, hands-on coordination role where you will manage the flow of work from job request through to completion. You'll be responsible for keeping jobs moving, technicians scheduled, clients informed, and systems updated.
This role suits someone who enjoys being busy, takes ownership, and has strong prioritisation and follow-through skills.
Key Responsibilities
Coordinate reactive and planned fire service works end-to-end
Schedule technicians and manage daily workloads across fire services
Log jobs accurately and maintain detailed job notes
Liaise with technicians, colleagues, and clients to progress works
Organise and follow up quotes where required




Monitor job status and chase progress to ensure timely completion
Update systems and reporting tools with a high level of accuracy
Escalate issues early and support service delivery targets
About You
You are organised, proactive, and comfortable managing competing priorities. You pay close attention to detail and take pride in keeping things running smoothly. You communicate clearly and confidently and are comfortable dealing with both technicians and clients.
Previous experience in a
service coordination, scheduling, or admin role
Exposure to the
fire industry
or a related trade-based environment
Experience using
Uptick
or similar service management systems
Robust prioritisation and time management skills
High attention to detail and commitment to accurate reporting
(No formal qualifications required – training and support will be provided.)
Why Join Banhams
Join a respected and growing WA fire services provider
Work in a supportive, team-oriented environment
Gain exposure across a broad range of fire services
Long-term stability with opportunities to grow your skills
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📌 Service Coordinator (Perth)
🏢 Banhamswa
📍 Perth