Sales Merchandiser – Pottery Barn Kids
Our Pottery Barn Kids store in Chadstone is looking for a Sales Merchandiser (also known as a Visual Key Holder) to create a unique shopping experience by providing exceptional customer service in a fast‐paced, specialty retail environment. This is a permanent, part‐time position offering 40 hours per fortnight with a fixed two‐week rotating roster, including alternate weekends.
What You Will Be Doing
Ensure the store upholds visual presentation, replenishment, cleanliness, safety, and back‐of‐house standards to create an inviting shopping environment while showcasing our furniture and homewares through strategic merchandising.
Create unique and engaging experiences for customers by sharing your expertise and helping them enhance their homes, delivering exceptional customer service.
Assist with opening and closing procedures, register operations, and back‐office tasks to provide operational support to the store management team, ensuring smooth store operations.
Use effective selling techniques and in‐depth product knowledge to drive sales and achieve KPIs.
Create a positive and inclusive environment within a dynamic and supportive team.
What You Will Bring To The Role
1–2 years retail or visual merchandising experience (preferred).
Strong eye for detail, layout, and brand presentation.
Great communication and leadership skills.
Ability to prioritise, multitask and work hands‐on.
Flexible availability,



including after‐hours setups and peak trading periods.
Physical Requirements
Ability to be mobile in the store and back‐of‐house areas, including standing for long periods.
Ability to climb ladders and use other equipment in line with safety standards.
Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques.
Benefits
Generous employee discounts to enjoy our amazing products.
Paid parental leave to support you through life's most key milestones.
Access to a confidential Employee Assistance Program for personal and skilled support.
Career growth opportunities with real investment in your development.
A supportive, collaborative team culture where your success is celebrated.
The chance to be part of a fast‐growing global business with an entrepreneurial spirit.
Availability
Week 1 – Monday 11:*****:30; Tuesday 8:*****:30
Week 2 – Monday 13:*****:30; Tuesday 8:*****:00; Saturday 8:*****:00; Sunday 9:*****:00
Requirements
1–2 years retail or visual merchandising experience (preferred).
Strong eye for detail, layout, and brand presentation.
Great communication and leadership skills.
Ability to prioritise, multitask and work hands‐on.
Flexible availability, including after‐hours setups and peak trading periods.
Only candidates with permanent work rights in Australia will be considered.
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📌 Sales Merchandiser: Pottery Barn Kids (Victoria)
🏢 Pottery Barn Kids
📍 Victoria