Job Description
Need 1 resource (s) to perform Break & Fix work during 90-day contract-to-hire
Candidate must maintain positive customer focus meeting deadlines and service level agreements (SLA's)
Technician will travel to each client's location
Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer
Works under general supervision
There will be overtime
Minimum Requirements:
3 years plus supporting Desktops, Laptops, and Printers.
3 years plus of customer service experience
Reliable Transportation (This is a driving position – reimbursed accordingly)
Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
Personable as they will be interacting with a wide range of users and environments
Can work on a ladder of lift and are able to lift up to 50lbs.
After training is complete, candidate will be added to the on-call rotation 7x24
Basic Needs/Haves




Able to work from a bent, crouched, or kneeled position
Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines)
Laptop (until company-provided one arrives)
Basic Hand Tools
Possess a valid driver's license
NOT REQUIRED:
CompTIA A+
OEM Printer Warranty Certifications
OEM Laptop/Desktop Warranty Certifications
Server experience would be a bonus
At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.
Company DescriptionAt AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.
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