Merlin Entertainments is seeking a dynamic Guest Excellence Manager to lead front‐of‐house and guest experience across one of Australia's premier attractions in Sydney. You will champion a guest‐focused culture, drive service excellence and manage Admissions, Ticketing, Security, Skywalk and VR operations.
The role requires 8–10 years in hospitality/attractions with robust leadership and safety credentials. A tertiary qualification in Hospitality/Management and First Aid are preferred.
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