ASX: Powering Australia's financial marketsWhy join the ASX?
When you join ASX, you're joining a company with a solid purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.
In your new role, you'll be part of a leading global securities exchange with a strong brand.
We are known for being a trusted market operator and an exciting data hub.We run critical market infrastructure, with 1 in 3 people employed within technology.
Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture.
Our employee‐led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all.As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.Your team: The Workplace Technology team is a dynamic support team that provides a single contact point for ASX Staff and an escalation point for the End User Compute team, third level support for end user support.
Meeting Working in a small team that is responsible for phone, email, logged tickets and escalation point for 3rd end users.Your responsibilitiesProvide end to end support for IT requests raised via phone, email, ticketing system and in-personEnsure requests are logged accurately within the internal ticketing system (ServiceNow)



for reporting and fault analysisAction requests within appropriate time framesPerform installation and technical support of hardware and software to ASX staffProblem Management for repeating and reoccurring faultsGPO and Scripting for Active DirectoryEscalation point for 1st and 2nd level supportThe role requires some out of hours work and has a rostered On-Call componentThe role is flexible but primarily based‐site at the ASX office in the Sydney CBD.Additional support for an office at Gore Hill, as well as remotely across offices in Australia and internationally will also be periodically required.Your experience and qualificationsMust haveProvision of excellent customer service and support to stakeholders at all enterprise levelsSupport, administration and management of key enterprise platforms including:Active DirectoryWindows Group PolicyStrong PowerShell scripting knowledgeMicrosoft SCCM / Intune configurationWindows 11Virtual DesktopGood understanding of Office 365Experience identifying trends and root cause of problemsIn depth technical understanding of Microsoft software and operating systemsStrong experience supporting laptops, desktops and mobile devicesExperience supporting a broad range of corporate, financial and development applications and platformsNice to havePractical experience managing Windows Group Policy Application packaging/deployment skillsSupport of Virtual Machine environmentsWe make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values.
If you need any adjustments during the application or interview process to help you present your best self,



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At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace.
We support flexible working and offer hybrid working options.
Even if our roles are advertised as full‐time, we support flexible working arrangements.
We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the onboarding process.
To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.BenefitsYou'll also enjoy an impressive range of employee benefits and a flexible working environment underpinned by a friendly and collaborative culture.We support flexible working and offer hybrid working options.When you join ASX, you'll be joining a dynamic global leader with a record of innovation and a reputation for integrity, transparency and professionalism.ASX is an integrated exchange offering listings, trading, clearing, settlement, technical and information services, technology, data and other post‐trade services.
It acts as a market operator, clearing house and payments system facilitator.
It oversees compliance with its operating rules, promotes standards of corporate governance among Australia's listed companies and helps to educate retail investors.
ASX operates markets for a wide range of asset classes including equities, fixed income, commodities and energy.
As an integrated exchange, ASX's activities span primary and secondary market services, including the raising, allocation and hedging of capital flows; trading and price discovery; central counterparty risk transfer; and securities settlement for both the equities and fixed income markets.
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📌 Workplace Technical Specialist (New South Wales)
🏢 ASX
📍 New South Wales