Distribution Enablement Specialist - South Bank, QLDJob no: ******Brand: Global SupplyWork type: Full timeLocation: New South Wales, Queensland, South Australia, Victoria, Western AustraliaCategories: Sales and Customer ServiceAbout the OpportunityAre you passionate about product accuracy, systems excellence, and creating seamless customer experiences?
As a Distribution Enablement Specialist within Flight Centre's Global Supply division, you will play a critical role in ensuring land products are accurate, discoverable, and compliant across our distribution systems.Working closely with internal teams, suppliers, and technology partners, you will help drive operational excellence through quality assurance, process improvement, and system enablement.This is an exciting opportunity to combine analytical thinking, business process expertise, and stakeholder collaboration to make a meaningful impact on product performance and customer outcomes.While the preference is for Brisbane, for the right candidate the role may be based in all AU cities with a Flight Centre head office.What you will doOwn hotel and room mapping, as well as Meridian rules and content, ensuring product presentation remains accurate and currentMonitor scheduled system jobs and conduct product availability checks and auditsInvestigate, elevate, and resolve product and system issues while identifying trends to improve accuracy and performanceMaintain geolocation mapping, labels, insurance information, visa information, and manufactured product contentAct as a Subject Matter Expert (SME) for Meridian and related enablement systemsSupport, contribute to, and help implement system enhancements and improvementsDevelop clear business processes, training materials, and user-friendly documentation that simplify complex concepts for stakeholdersImplement and maintain quality assurance processes to ensure product quality, consistency,



and compliance with internal standards and partner expectationsCollaborate with Distribution, Supply TechOps, Partnerships, Brands, Suppliers, and Vendors to solve problems and support successful business initiativesContribute to achieving Distribution OKRs, KPIs, and operational objectivesAnalyse business requirements and support process improvement initiativesContribute to a protected, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thriveWhat you will needMinimum 4 years' travel industry experience in distribution, systems, or a related fieldExperience applying business analysis methodologiesExperience documenting business requirements, business processes, training documentation, and support artifactsDegree, certification, or 4+ years' experience in Business Analysis, Project Management, or a related disciplineStrong problem-solving and analytical capabilitiesAdvanced written and verbal communication skillsProven ability to build relationships and collaborate across multiple stakeholder groupsWhat you will enjoyCulture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty LtdOur People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic,



or ethno-religious minority groups and people with disability, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran statusDevelopment: Individualised Learning & Development pathway optionsAccess to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languagesExclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and moreTravel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and moreBrightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from withinCorporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gymMental Health: Support and Employee Assistance Program for staff and familySocial: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar - the Global Gathering (Bangkok '26, Sydney '27) and EOFY CelebrationGiving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leaveSustainability: The protection of our environment is essential to the future of tourism so as a leading travel group, we have made efforts to create positive outcomes for destinations, communities, and wildlife tooPlease Note: applications can only be considered by candidates who are based in Australia and have the right to work without restriction or requiring visa sponsorship.
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📌 Distribution Enablement Specialist - South Bank, Qld (Brisbane)
🏢 Traveltechessentialist
📍 Brisbane