The Role
We are looking for an approachable and proactiveCustomer Care Consultantto provide phenomenal service within our Broken Hill Trade Store!
Acting as the face of the business, you will bring friendliness and effective communication over the phone, in person and over email. You'll be crucial in delivering a fantastic customer service experience and helping keep our store in order.
If you are reliable, proactive, communicate well, and prioritise safety; apply with us today!
What You'll Be Doing:
Act as the first point of contact for customers in person, by phone, and email.
Provide expert advice on a wide range of industrial products.
Maintain a clean, well-stocked, and visually appealing shopfront.
Uphold safety standards and foster a positive team culture.
Our Ideal Candidate will have
Previous experience in customer service or retail environments is highly regarded.
Positive and clear customer service manner - both verbally and over email.
A proactive attitude with a willingness to learn.
Work well both autonomously and in a small team environment.
Previous experience to industrial sales/trade stores is highly regarded but not required for success in this role.
What's In It For You:
Permanentsalary, incentives &Wesfarmers; share plans
Exclusive Perks:Team Memberdiscount card for Kmart, Bunnings, Target & Officeworks,FREE One Passsubscription &Wesfarmers; discounted offersfrom over 400 retail corporate partners
Continuoustraining and career developmentopportunities
Guaranteed hourswith annual leave and sick leave perks
Team events, celebrations, awardrecognition and prizes
Employee Assistance Program:



wellbeing supportfor you and your immediate family- covering counselling, coaching, financial advice, legal guidance, nutritional services, & more!
Refer-A-Friend program– earn up to $2,000 for each referral!
Ability topurchase up to 4 weeks' additional annual leave
Generous paid parental leavepolicy and more!
NEXT STEPS
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTI+ community and people with disabilities.
NEXT STEPS
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

📌 Customer Care Consultant Trade Store - Broken Hill Nsw
🏢 Blackwoods
📍 Broken Hill