Aboutthe Company

5GNGroupisacollectiveofcompanies,including5GNetworks,alicensedtelecommunicationscarrierprovidingnetworkanddatacentreservicesacross Australiaand Internationally,andAUCyber,aManaged Service Provider(MSP)and

Ourvisionistoempowerallorganisations,regardlessofsize,withaccesstofit-for-purpose,secureITandtelecommunicationssolutionsthatsupporttheachievementoftheirownstrategicobjectives.

The Role

Weareseekinganexperienced Account ManagertomanageandgrowaportfolioofAUCybercustomerswhileidentifyingnewbusinessopportunities. Reportingtothe Headof Sales,thisrolefocusesonbuildingstrongcustomerrelationships,drivingaccountgrowththroughupsellandcross-sellopportunities,andensuringsuccessfulcustomeroutcomesacrossthelifecycle—fromo

What You'll Do:

- ManageandgrowaportfolioofAUCybercustomers,drivingrevenuethroughupsell,cross-sellandserviceexpansion
- Identifyandpursuenewbusinessopportunitiesthroughreferrals,outboundengagementandstrategictargeting
- Buildstrongrelationshipswithkeystakeholdersanddecisionmakersacrosscustomerorganisations
- Leadcustomermeetings,proposalsandcommercialnegotiationstoachievesalestargets
- Managecontractrenewalswithastrongfocusonretentionandlong-termcustomersuccess
- Monitorcustomerhealth,engagementandaccountperformancetoidentifyrisksandgrowthopportunities
- Actastheprimarypointofcontactforcustomerenquiriesandservice-relatedmatters




- Collaboratewith Pre-Sales,Productand Deliveryteamstodeliverstrongcustomeroutcomes
- Maintainaccuratepipelinemanagement,forecastingandCRMrecords

About You:

- Provenexperienceinaccountmanagement,salesorcustomersuccess,withastrongtrackrecordofmeetingorexceedingrevenuetargets
- Demonstratedabilitytoidentifyandconvertnewcustomeropportunitieswhilegrowingexistingaccounts
- Strongcommercialacumenwithexcellenttimemanagementandorganisationalskills
- ExperienceusingCRMplatforms(e.g. Hub Spot)tomanagepipelinesandcustomerrelationships
- Excellentcommunication,presentationandstakeholdermanagementskills
- Abilitytoworkcollaborativelyacross Sales,Pre-Sales,Productand Deliveryteams
- Strongunderstandingofcloudinfrastructure,managedservices,cybersecurityandprofessionalservicesenvironments
- Proactive,organisedandresults-drivenwithastronggrowthmindset

Additional Information

- Thisrolemayrequireoccasionaltravelandovernightstays

What'sinitforyou?

You'llbejoiningthebusinessduringanexcitinggrowthphase,withtheopportunitytomakearealcommercialimpact,workwithtechnicallystrongteams,andbuildlong-termcustomerpartnershipsinadynamicenvironmentwithanuncap

Webelieveincelebratingandtakingcareofouremployees. Weofferprofessionaldevelopmentopportunitiesandbirthdayleave,yes,apaiddayofftocelebrateyourbirthday!

📌 Account Manager (Canberra)
🏢 Teamified
📍 Canberra