About the role

Working closely with the Owner, General Manager and Operations Manager, you'll play a hands-on, forward-facing role supporting venue managers and teams in the execution of day-to-day service and events. This is primarily a 5-night role, including weekends, with a strong focus on being on the floor where the action is. You'll be a driving force behind lifting standards across venues — coaching teams, running training, and helping build the skills and confidence of staff on the ground.

Key responsibilities

- Support venue managers and floor teams in the smooth execution of service and events across Sydney and Canberra venues

- Take a hands-on, visible role during service — leading by example on the floor

- Deliver staff training and actively work to elevate the skill set of teams

- Act as a key link between venue teams and senior leadership (Owner, GM and Operations Manager)

- Help maintain consistency in standards and execution across all venues

About you

- Proven experience in a similar operations,



venue management or multi-site hospitality role.

- A genuine passion for staff development, training and mentoring.

- Availability to work 5 nights per week, including weekends.

- A valid driver's licence and willingness to travel regularly.

- Capacity to spend 2–3 nights per month in Canberra.

- A confident, hands-on leader who thrives in a fast-paced, forward-facing role.

Benefits

- The chance to work across a diverse and growing hospitality group spanning breakfast, lunch, dinner, corporate events and weddings.

- Fuel and accommodation covered for all Canberra travel

- Close mentorship from the Owner, GM and Operations Manager

- A genuine pathway to grow within the group, a

About us

Grand Pacific Group is a Sydney and Canberra-based hospitality group delivering exceptional experiences across breakfast, lunch and dinner service, corporate events and weddings.

📌 Assistant Operations Manager PM (Sydney)
🏢 Grand Pacific Group
📍 Sydney