WestVETS Animal Hospital Anstead is a busy, well-equipped small animal and equine practice located in Brisbane's western suburbs.
This is a rapid-paced and rewarding role where no two days are the same.
From welcoming clients and their pets to managing appointments, answering phones and supporting our veterinary team, you'll be an key part of the WestVETS experience.Key responsibilitiesProviding a warm and professional welcome to our clients and their animalsDelivering exceptional customer service with empathy and compassionManaging appointments and a high volume of phone & email enquiriesProcessing payments and maintaining accurate client recordsSupporting the veterinary and nursing teamsHelping ensure the smooth day-to-day running of our busy practiceAbout youReliable and committed - ready to show up and contribute positively every dayResilient - veterinary practice can be busy and emotionally challenging at timesCustomer-focused - able to provide a professional,



empathetic experience for our clientsOrganised and able to multitask - comfortable managing competing priorities in a busy environmentProactive - able to use initiative and problem-solve when neededA strong team player - committed to supporting colleagues and contributing to a positive workplacePrevious reception or customer service experience is essentialExperience within a veterinary or medical setting, including familiarity with Vision Software, would be highly regarded, but is not essentialFull-time position - 38 hours per weekBased at WestVETS Animal Hospital, AnsteadSome Saturday work is required, generally one half-day per monthEmployment conditions and remuneration are in accordance with the Animal Care and Veterinary Services AwardRemuneration will be commensurate with experience, with consideration given to relevant skills and previous experienceImmediate start available for the right candidateAbout usAt WestVETS, we are guided by our REACT values: Respect | Excellence | Accountability | Compassion | TeamworkIf you're looking for a rewarding role where you can make a genuine difference to clients, their animals and your team, we'd love to hear from you.
J-*-Ljbffr

📌 Veterinary Receptionist Brisbane (Australia)
🏢 WestVETS Animal Hospitals
📍 Australia