RGIT Australia is seeking an experienced Assistant Customer Service Manager to lead the resolution of complex customer matters and support an exceptional end-to-end experience.
Based in Somersby, you will guide a high-performing team, ensure service standards, and balance customer satisfaction with commercial outcomes.You will be responsible for escalation management, stakeholder engagement, and reporting while ensuring compliance with ACL and company policies.
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📌 Customer Service Leader: Escalations & Cx Excellence New South Wales
🏢 Rgit Australia
📍 New South Wales
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