As the Medical Receptionist, you'll be the heart of our front office operations, serving as the first point of contact for our valued patients.
You'll be responsible for creating a warm, welcoming, and efficient setting while managing a range of administrative and patient-facing tasks.The position is permanent part time, 2 days per week, Wednesday and Thursday with scope for some flexibility for the right candidate.Key responsibilitiesGreeting patients warmly, assisting with forms, and ensuring their information is accurate and up-to-dateScheduling, rescheduling, and moving patients through their appointments seamlesslyAnswering incoming calls, managing inquiries, transferring calls, and coordinating external appointments (specialists, tests, scans)Handling incoming and outgoing mail and emails, collecting payments, maintaining office supplies, and ensuring a neat and clean reception areaMaintaining and managing accurate patient records with the utmost attention to privacy and confidentialityWorking under the direction of our Practice Manager and Principle GP,



with opportunities to work autonomously within your areas of responsibilityAbout youOutstanding verbal and written communication skills across all age groups and social backgroundsA genuine desire to provide excellent service and create a positive experience for every patientHighly organised with the ability to prioritise tasks and manage a busy front desk efficientlyA cooperative attitude, working closely with our nursing and clinical teams to foster a cohesive environmentHonesty, integrity, and a commitment to maintaining patient privacy and confidentialityA proactive approach to learning and adapting to evolving practice policies and proceduresAbout usWarwick Road Medical is a medical practice committed to delivering high-quality healthcare to our community.
We offer a supportive and team-oriented work setting where your contributions are valued.
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📌 Medical Receptionist Queensland (Australia)
🏢 Warwick Road Medical
📍 Australia