About the role:We are seeking an enthusiastic and motivated Administration officerto join our beautiful Lane Cove office.
Working with a national administration team to support business functions.This is a full time position working Monday – Friday.Your Duties:Managing Incoming telephone enquiriesManaging bookings and rescheduling for NDIS servicesFront of house duties for the office, greeting clients & customersAllocating recent referrals to appropriate clinicians based on experience, location and skill setOwnership of site presentation, cleanliness and events preparationCompleting site audits as requiredCreating and updating electronic records for existing clientsAssisting with reporting as requiredOther additional administration duties as requiredRole requirements:Administration and/or reception experience (desired, but not essential)Previous Health knowledge (desired, but not essential)Focus on providing exceptional customer serviceExceptional communication skills with internal & external stakeholdersExceptional attention to detail,



organisational and time management skillsAbility to work effectively as part of a teamWilling to undergo a National Police CheckHold a or be willing to obtain Working with Children or Vulnerable Person checkWe also provide:Equipment and resourcesincluding a laptop, mobile phone, complete workstation setup and access to an extensive range of online assessments, subscriptions, templates and tools.Multi-disciplinary teamapproach working with Behaviour Support Practitioners, Psychologists, Occupational Therapists, Speech Pathologists & DietitiansIntensive induction program, run by our supportive Strategy and Performance team, to ensure that you are the best that you can be.Opportunities for career progression and advancement due to our priority to promote from within first.Solid and positive reputationwithin our industry, so you can work for a provider that you can be proud of.The ORS Group is a multicultural, diverse, supportive and adaptable employer, specifically encouraging applications from Aboriginal and Torres Strait Islander Australians, people from culturally diverse backgrounds, working parents, LGBQT+ and people with disabilities for positions within our company.
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📌 Client Services Officer New South Wales
🏢 ORS
📍 New South Wales