Job Description
Oceanfront Cairns Hotel, part of Vision Hotels, sits on the Esplanade with stunning ocean views and 155 rooms. We're investing in a refurbishment and seek a Customer Service Manager with warmth and energy to lead guest experience during this exciting chapter.
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You will head the front-of-house and guest services team, setting the standard for every guest interaction from check-in to check-out and beyond. This role emphasizes engagement, problem-solving and KPI-driven service.
📌 Guest Experience Leader Hotel Front Office Cairns (Australia)
🏢 Vision Hotels
📍 Australia
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