Job Description
Panthers Group and Pullman Sydney Penrith invite an experienced Guest Services Manager / Duty Manager to join the hotel team in Penrith. You will oversee daily hotel operations on shift, delivering seamless guest experiences and leading the Front Office team.
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With 2+ years in a similar role and proficiency in Opera PMS, you will drive loyalty initiatives and manage guest requests, ensuring service excellence across all touchpoints including loyalty programs and VIP guests.
📌 Guest Experience Lead Duty Manager, 5 Star Hotel Sydney (Australia)
🏢 Panthers Group
📍 Australia
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