Job Description
Frey Consulting Group in Melbourne, VIC, AU is seeking an experienced Head of Customer Operations to lead a major transformation across customer services and billing. You will connect people, processes and systems to deliver a more effective, scalable, and customer-centric operation.
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Reporting to the Chief Commercial Officer, you will drive end-to-end delivery, governance and revenue integrity, leveraging automation and AI as core pillars of the program.
📌 Head Of Customer Operations & Ai Transformation Melbourne
🏢 Frey Consulting Group
📍 Melbourne
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