Job Description
Shift4, formerly Smartpay, is growing its Merchant Assist team in Sydney. This in office, full-time role supports Shift4's customers by resolving escalated merchant queries, troubleshooting product usage, and maintaining accurate merchant records.
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You will work with a close-knit team, focus on customer success, identify upselling prospects, and become an expert on Shift4's offerings while maintaining qualified, empathetic service during every interaction.
📌 Merchant Support & Solutions Specialist Sydney
🏢 Smartpay
📍 Sydney
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