Job Description
Team Global Express is hiring a proactive Customer Support Consultant to support high-value B2B customers in Australia. You'll monitor shipments, identify risks early and coordinate across internal teams to resolve issues efficiently.
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You'll manage enquiries via phone, email and chat, uphold 2–4 hour response targets, and take ownership from problem to resolution while building solid customer relationships.
📌 Proactiveb Customer Support Specialist Remote/flex South Australia
🏢 Team Global Express
📍 Australia
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