Optus, a leading Australian telecommunications provider, seeks a QA Manager for Collections & Recoveries to lead quality assurance across complex regulatory and customer-facing processes. You will define risk frameworks and drive improvements with internal teams and external partners.
You will interpret regulations, build monitoring programs, and deliver dashboards to senior leadership, ensuring robust compliance and excellent customer outcomes in a large enterprise.
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📌 Collections & Recoveries Qa Manager Hybrid & Compliance Melbourne (Australia)
🏢 Singtel Group
📍 Australia
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