Job Description
Probe CX in Melbourne seeks a dedicated Customer Service Agent to support customers of a renowned Australian bank. You will resolve account queries live on desktop systems and protect accounts during security issues, working in a quick-paced, empathetic setting.
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The role requires handling high-volume calls, delivering accurate responses, and maintaining high customer satisfaction. Fixed-term through late with a hybrid work arrangement and initial paid training.
📌 Empathetic Banking Collections & Hardship Specialist Victoria
🏢 Probe Operations
📍 Victoria
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