Apac Customer Support Operations Lead New South Wales

Apac Customer Support Operations Lead New South Wales

31 Aug
|
Ingrammicro
|
New South Wales

31 Aug

Ingrammicro

New South Wales

Job Description
Ingram Micro is seeking a hands-on Manager, Customer Support to lead the APAC operations team in a quick-paced, high-volume workplace. You will own the queue, drive escalations to resolution, and ensure timely and transparent communication to customers across the APAC region.
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You will leverage automation and AI-enabled tools to reduce routine workload, coach a growing team, and collaborate with Problem Management, Product, and Engineering to address recurring issues.

📌 Apac Customer Support Operations Lead New South Wales
🏢 Ingrammicro
📍 New South Wales

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