Job Description
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Solid hands-on experience with ServiceNow platform.
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Service Design
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ITSM
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Service Desk
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Service Request Management
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Conversational AI / Virtual Agent
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Workflow Automation
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Self Service / Service Portal
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Experience configuring ServiceNow modules, workflows, catalogues, forms, business rules, notifications, and approvals.
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Robust understanding of ITIL processes and IT service management practices.
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Experience with ServiceNow integrations and APIs is highly desirable.
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Robust analytical, problem-solving, and stakeholder management skills.
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Ability to work independently as well as collaboratively within cross-functional teams.
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📌 Servicenow Manager New South Wales
🏢 PeopleLogic
📍 New South Wales
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