Ingram Micro is seeking a hands-on Manager, Customer Support to lead the APAC operations team in a rapid-paced, high-volume setting.
You will own the queue, drive escalations to resolution, and ensure timely and explicit communication to customers across the APAC region.
You will leverage automation and AI-enabled tools to reduce routine workload, coach a growing team, and collaborate with Problem Management, Product, and Engineering to address recurring issues.
J-*-Ljbffr
📌 Apac Customer Support Operations Lead New South Wales
🏢 Ingrammicro
📍 New South Wales
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