Accenture Australia is seeking a Service Request Analyst to champion our Service Request and Catalogue practices in Canberra. You will align with ITIL standards, audit requests for accuracy, and lead CSI initiatives to streamline the catalogue.
You will collaborate with service owners and technical teams, develop explicit demand models, and create dashboards to monitor trends and performance. Solid communication to non-technical stakeholders is essential.
J-*-Ljbffr
📌 Senior Service Request Analyst Itil & Catalogue Lead Canberra
🏢 Accenture Australia
📍 Canberra
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.