Job Description
Mercure WestWaters, part of Oscars Group, is seeking a Guest Service Agent to deliver friendly, skilled Front Office service in a busy hotel setting.
You will welcome arrivals, assist with check-in and check-out, handle inquiries, and support reservations.
Work closely with housekeeping and other departments to ensure data accuracy and guest satisfaction, maintaining a customer-first attitude and transparent communication throughout every shift.
📌 Guest Experience & Front Desk Specialist Victoria
🏢 WestWaters Hotel
📍 Victoria
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