Job Description
Solid hands-on experience with ServiceNow platform.
Service Design
ITSM
Service Desk
Service Request Management
Conversational AI / Virtual Agent
Workflow Automation
Self Service / Service Portal
Experience configuring ServiceNow modules, workflows, catalogues, forms, business rules, notifications, and approvals.
Solid understanding of ITIL processes and IT service management practices.
Experience with ServiceNow integrations and APIs is highly desirable.
Robust analytical, problem-solving, and stakeholder management skills.
Ability to work independently as well as collaboratively within cross-functional teams.
📌 Servicenow Manager New South Wales (Australia)
🏢 PeopleLogic
📍 Australia
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