North Coast Maxillofacial Surgery – Ballina NSWMedical Receptionist/Administration assistant required for busy Specialist Surgical practice We are a well-established specialist surgical practice located in Ballina, NSW. We pride ourselves on delivering care of the highest standard.

Our practice deals with all aspects of Oral and Maxillofacial Surgery, with a number of sub-specialist and special interest areas of practice. The ideal applicant will be: Motivated and reliable Results-focused and outcome-driven Resilient, with the ability to work under pressure, take direction and manage feedback constructively Able to multi-task, take initiative where required, cope with time-sensitive tasks and thrive in a busy environment Able to integrate and adapt within a team environment, support other team members, and to contribute to ongoing practice improvement Well presented and able to communicate professionally (both verbal and written) with patients, other staff members, other medical and dental practices, and our local hospital network, with attention to detail Experienced in medical or dental reception and administration.

If medically experienced primarily, additional experience or background within the dental industry or knowledge of dental terminology would be highly desirable Essential attributes: Solid literacy and numeracy skills Ability to gain proficiency with relevant IT/medical software systems.

We use Xestro patient management software - experience beneficial but not essential What we offer:A supportive and professional team environment Modern,



state-of-the-art facilities Opportunity to develop both administrative and clinical skills Competitive remuneration based on experience and skillset Central location in a thriving medical precinct in the heart of the Northern Rivers The chance to be part of a contemporary, dynamic and innovative workspace, evolving to meet the needs of our patients and referral base Casual appointment initially, with intention to progress to permanent part-time, for the right candidate Key responsibilites: Front desk operations: Greeting patients with a warm and qualified demeanour; answering phone calls and managing incoming and outgoing correspondence Appointment scheduling: Scheduling and confirming patient appointments, handling cancellations and re-scheduling, and ensuring that the appointment calendar is managed efficiently Patient Check-In/Check-Out: Assisting patients with check-in procedures, including verifying insurance and medicare information and collecting necessary documentation; facilitating the check-out process, including scheduling follow-up appointments Patient records management: Maintaining accurate and up-to-date patient records, ensuring compliance with privacy regulations and office protocols Billing and Payments: Assisting with processing payments, providing cost estimates, and answering billing-related enquiries Administrative support: Providing general administrative support to other clinical and administrative staff, including data entry, and handling of correspondence Communication: Serve as a liaison between patients and clinical staff, ensuring clear and effective communication for all patient interactions For further information on the practice, please view our website: www.northcoastmaxfacs.com.au. We look forward to welcoming the right candidate to our team!

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📌 Medical Receptionist (Newcastle)
🏢 North Coast Maxillofacial Surgery
📍 Newcastle