Ingram Micro is seeking a hands-on Manager, Customer Support to lead the APAC support team, own escalations, and drive operational excellence using automation and AI tools. You will manage queue performance, stakeholder communications, and data governance across a global 24x7 model.
The role emphasizes coaching, process improvement, and delivering high-quality customer outcomes in a dynamic international workplace.
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📌 APAC Customer Support Manager — AI-Driven Ops Leader (City of Sydney)
🏢 Ingram Micro Czech Republic
📍 City of Sydney
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