Job Description
Sydney Water is seeking a Customer Research and Engagement Analyst to support enterprise-wide customer research and engagement initiatives, help measure customer experience, and provide insights into customer needs and experiences.
Work with stakeholders to embed evidence-based insights into planning and decision-making.
Role sits in the Customer and Strategic Insights team, with a focus on improving customer understanding through data-driven methods and dashboards.
📌 Hybrid: Customer Insights & Engagement Analyst Sydney (Australia)
🏢 Sydney Water
📍 Australia
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