The Royal Children's Hospital in Parkville, Melbourne, is seeking a dedicated customer service professional to join the 24/7 Customer Contact Centre in a full time, ongoing capacity.
You will respond to inbound calls from parents, families, carers and referrers, provide accurate information, schedule and adjust clinic appointments, and handle inquiries with empathy and professionalism. The role operates on a rotating 24/7 roster and requires strong teamwork in a busy hospital environment.
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📌 24/7 Patient Services Administrator (Call Centre) (Melbourne)
🏢 The Royal Children'S Hospital
📍 Melbourne
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