Westpac Group is seeking a Customer Communication & Experience Manager to lead the development and delivery of customer communication strategies that inform, educate and engage customers through business, product and regulatory change initiatives.
You'll map customer journeys, shape communication approaches and work across marketing, risk and delivery teams to deliver meaningful customer and commercial outcomes through transparent, timely communications.
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📌 Strategic Customer Experience & Communications Lead (City of Sydney)
🏢 Westpac Group
📍 City of Sydney
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