Teachers Health is seeking a Service Optimisation Lead to identify opportunities to enhance our member and staff experience across customer engagement platforms. You will partner with Sales, Claims, Healthcare and Member Services to translate business needs into practical platform improvements.
In this role you will drive continuous improvement, shape platform capabilities and work with technology partners to deliver measurable outcomes for members and employees in a hybrid working workplace.
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📌 Hybrid Customer Experience Optimisation Lead (City of Sydney)
🏢 Teachers Health
📍 City of Sydney
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