Care Team Leader: Empathy, Escalations & Growth (Brisbane City)

Care Team Leader: Empathy, Escalations & Growth (Brisbane City)

01 Sep
|
Australian Retirement Trust
|
Brisbane City

01 Sep

Australian Retirement Trust

Brisbane City

Australian Retirement Trust in Brisbane is seeking a seasoned Team Leader Care to lead a team of Care Specialists handling vulnerable members and complex enquiries. You’ll coach, guide, and develop the team to deliver compassionate, high-quality outcomes while ensuring compliance and continuous improvement.

The role focuses on escalation management, complaints handling, and collaboration with internal and external stakeholders.

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📌 Care Team Leader: Empathy, Escalations & Growth (Brisbane City)
🏢 Australian Retirement Trust
📍 Brisbane City

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