Australian Taxation Office is seeking an Assistant Director to lead the Frontline Operations group in Newcastle. You will guide large teams, drive delivery of telephony and processing services, and set strategy to improve client experiences and outcomes in debt recovery and lodgement.
You will build capability, engage staff, and partner with leaders to implement current initiatives, while shaping a high-performing culture that delivers results for taxpayers and the public purse.
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📌 Frontline Operations Director – People & Strategy (Newcastle City Council)
🏢 Australian Taxation Office
📍 Newcastle City Council
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