Fairness-Driven Dispute Resolution Specialist (Melbourne)

Fairness-Driven Dispute Resolution Specialist (Melbourne)

01 Sep
|
Australian Financial Complaints Authority
|
Melbourne

01 Sep

Australian Financial Complaints Authority

Melbourne

Australian Financial Complaints Authority (AFCA) in Melbourne is seeking a Dispute Resolution Specialist to review complaints from consumers and small businesses, gather information, and apply AFCA’s resolution criteria to reach fair outcomes. You will use alternative dispute resolution methods where appropriate and draft transparent preliminary assessments.

The role requires strong written and verbal communication, resilience, empathy, and the ability to work across multiple complaints in a hybrid

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📌 Fairness-Driven Dispute Resolution Specialist (Melbourne)
🏢 Australian Financial Complaints Authority
📍 Melbourne

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