Product Coordinator

Join our team as a dedicated Product Coordinator at Shine Lawyers, a leading law firm committed to justice and innovation.

Location & Work from home

Based in either Melbourne CBD or Adelaide CBD , you will work in a hybrid environment that blends onsite collaboration with flexible remote days.

Responsibilities

- Document and validate business and technical requirements across the entire development lifecycle.
- Prepare data dictionaries and database models to support our bespoke case management platform and iManage.
- Review backlog, plan releases, and allocate tasks to the development team to keep projects on track.
- Provide testing feedback, identify process improvements, and propose product enhancements.
- Analyze data and reporting, create PowerBI infographics, and cleanse datasets using Excel and other tools.
- Liaise with external software vendors on escalation requests that cannot be resolved internally.
- Manage mailbox, respond to stakeholders, and handle administrative tasks.

Qualifications & Experience

- Information technology studies or equivalent professional experience.




- Strong stakeholder servicing and multitasking abilities.
- Excellent written and verbal communication with high detail orientation.
- Proficiency in Excel, including pivot tables, charts, and lookup functions.
- Knowledge of SQL, database concepts, and data storage.
- Experience with UXPin, PowerBI, or similar visualization tools.
- Familiarity with legal practice management software (iManage, MatterSphere, Thomson Reuters 3E) is desirable.

Benefits & Culture

- Flexibility and benefits that support work-life balance.
- Opportunity to grow through in-house learning and career progression.
- Collaborative environment focused on delivering results.
- Diverse and inclusive workplace with commitment to equality.

We are committed to maintaining a diverse and inclusive environment and encourage applications from Aboriginal and Torres Strait Islander candidates.

Apply now to join our mission to bring justice to everyday Australians.

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📌 Product Coordinator (South Australia)
🏢 Shine Lawyers
📍 South Australia