Diocese of Maitland-Newcastle is seeking a dedicated Service Desk Analyst to provide frontline IT support for staff, students, and volunteers from our Newcastle West Campus. You will handle incidents and requests via the ITSM platform, assist with hardware and software deployment, and deliver reliable desktop support in a busy, mission-driven environment.
The role requires solid communication, IT service desk experience, and comfort with remote troubleshooting.
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📌 Service Desk Analyst - IT Support & 1st-Line (Newcastle City Council)
🏢 St Nicholas Early Education
📍 Newcastle City Council
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