Executive Assistant / Personal Assistant to the Director

This is an Executive Assistant / Personal Assistant position supporting the Director of a trades training and education organisation. This is not simply an administrative support position. The successful applicant will work closely with the Director across a broad range of business, administrative and operational matters, managing correspondence, following up outstanding matters, coordinating tasks and assisting the Director to remain across competing priorities. The role will evolve depending on the capability of the successful applicant, with an opportunity to take responsibility for increasingly complex matters.

Key responsibilities

Reviewing and managing incoming emails and correspondence on behalf of the Director

Drafting qualified email responses that accurately reflect the circumstances, background and intended position of the organisation

Identifying correspondence that may involve contractual, regulatory, employment, consumer, compliance or other legal considerations and ensuring these matters are appropriately researched or escalated before a response is issued

Gathering information from staff, records and previous correspondence before preparing responses

Following up staff, suppliers, contractors, students and other parties regarding outstanding actions





Maintaining a clear record of matters requiring follow-up and ensuring tasks are progressed through to completion

Preparing letters, reports, meeting notes and other business correspondence

Assisting with complaints, enquiries and other sensitive communications

Reviewing documents and correspondence for accuracy, consistency and professionalism

Coordinating appointments, meetings, deadlines and priorities for the Director

About you

Exceptional written English and professional business writing skills

Intelligent, resourceful and able to quickly understand unfamiliar matters

Able to distinguish important issues from routine correspondence

Strong attention to detail

Can communicate confidently and professionally with a wide range of people

Comfortable drafting correspondence involving sensitive or potentially contentious matters

Understands that legal, regulatory or contractual issues sometimes require caution and escalation rather than an immediate response

Can research a matter, consider the available information and prepare a logical response or recommendation

Takes ownership of tasks and follows them through without requiring continual reminders

Can manage multiple matters at the same time and prioritise appropriately

#J-18808-Ljbffr

📌 Executive Assistant / Personal Assistant to the Director (Punchbowl)
🏢 All Skills College
📍 Punchbowl