HR SaaS Support Specialist (City of Sydney)

HR SaaS Support Specialist (City of Sydney)

01 Sep
|
Citation Group
|
City of Sydney

01 Sep

Citation Group

City of Sydney

Citation Group is seeking a customer-focused support professional to assist clients on the HR platform and related products. You’ll respond to calls and tickets, troubleshoot routine issues, and guide users to self-solve while escalating complex cases as needed.

Join a growing team that values transparent communication, prioritization, and a helpful, curious mindset. Experience with HR SaaS is a plus and Zendesk familiarity is welcome.

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📌 HR SaaS Support Specialist (City of Sydney)
🏢 Citation Group
📍 City of Sydney

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