Service Desk Analyst: Dynamic IT Support for a Community Org (Newcastle City Council)

Service Desk Analyst: Dynamic IT Support for a Community Org (Newcastle City Council)

01 Sep
|
The Catholic Diocese of Maitland
|
Newcastle City Council

01 Sep

The Catholic Diocese of Maitland

Newcastle City Council

The Catholic Diocese of Maitland – Newcastle West NSW is seeking a Service Desk Analyst to be the first point of contact for IT support at our Newcastle campus, delivering qualified services to staff, students and volunteers. The role requires strong communication, a proactive approach, and experience in an enterprise IT Service Desk and ITSM tools such as ServiceNow.

You will handle incidents, requests and provide hands-on and remote troubleshooting, with opportunities for training.

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📌 Service Desk Analyst: Dynamic IT Support for a Community Org (Newcastle City Council)
🏢 The Catholic Diocese of Maitland
📍 Newcastle City Council

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