Service Designer, Scams — Hybrid & Inclusive Impact (City of Sydney)

Service Designer, Scams — Hybrid & Inclusive Impact (City of Sydney)

01 Sep
|
AFCA
|
City of Sydney

01 Sep

AFCA

City of Sydney

AFCA is seeking a Service/UX Designer to map end-to-end customer journeys for scams, integrating UX/UI design across digital touchpoints and collaborating with Product Design and Scams stakeholders. The role emphasizes accessibility, inclusivity and responsive support for vulnerability moments.

This fixed-term contract (12 months) offers a hybrid work arrangement and opportunities to influence frontline customer experiences across channels.

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📌 Service Designer, Scams — Hybrid & Inclusive Impact (City of Sydney)
🏢 AFCA
📍 City of Sydney

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